Privacy Policy

How we collect, use and protect your information. Effective date: [DD Month 2026].

Template notice. This policy is a template and not legal advice. Have it reviewed by a qualified professional before publishing. Written to align with common AdSense requirements and the Kenya Data Protection Act, 2019.

About this policy

This policy explains how Index Digital Systems Ltd ("IDS", "we", "us") collects, uses and protects information across ids.co.ke and the platforms we operate (the "Sites"). We handle personal data in line with the Kenya Data Protection Act, 2019.

Information we collect

Information you provide

When you contact us or use a form on our Sites, we may collect your name, email address, and message.

Information collected automatically

We automatically collect IP address, browser and device type, pages visited, time on site, and referral source — via cookies and server logs.

Cookies

We use cookies to operate the Sites, understand usage and serve advertising. You can disable cookies in your browser; some features may stop working. We use both first-party cookies (for site operation) and third-party cookies (for advertising and analytics).

Advertising — Google AdSense and third-party vendors

We use third-party advertising companies, including Google, to serve ads when you visit our Sites.

  • Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our Sites and other websites.
  • Google's advertising cookies enable it and its partners to serve ads based on your visits to our Sites and other sites on the internet.
  • You may opt out of personalised advertising at Google Ads Settings and www.aboutads.info.
  • See how Google uses information: policies.google.com/technologies/partner-sites.

How we use your information

We use information to: operate and improve the Sites; respond to your enquiries; measure site usage and serve advertising; maintain security; and meet legal obligations.

Sharing your information

We do not sell your personal information. We share it only with service providers acting on our behalf (such as hosting, analytics and advertising partners), or where required by law.

Your rights under the Kenya Data Protection Act, 2019

You have the right to access, correct, or request deletion of your personal data, and to object to certain processing. To exercise these rights, contact privacy@ids.co.ke. You may also complain to the Office of the Data Protection Commissioner (ODPC) at odpc.go.ke.

Retention and security

We keep personal data only as long as necessary for the purposes described in this policy, and apply reasonable technical and organisational safeguards.

Children

Our Sites are not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with data, contact privacy@ids.co.ke.

Changes to this policy

We may update this policy and will post changes here with a new effective date. Continued use of our Sites after changes constitutes acceptance.

Contact

Index Digital Systems Ltd — privacy@ids.co.ke — [Nairobi address].